We strive to deliver a high standard for fireplace care and warranty. However, our warranty is void in the event that any part of your fireplace shows evidence of misuse, abuse, incorrect installation, accident, or lack of maintenance.
Please note that we are not responsible for:
- Surrounds, mantles and other finishes around the fireplace.
- Installation, operational or environmental conditions beyond our control.
- Any special, indirect or consequential damages in excess of the original purchase price.
Please note that, at our discretion, we may discharge all obligations by refunding the wholesale price of the defective part. This warranty may not be extended or modified by our dealers, representatives or other agents.