Support

We're here for you

From reliable installations to timely repairs, we’re here for you when you need support. We partner with only the most reputable dealers and technicians to ensure the safe installation and reliable operation of your hearth.

Need a hand?

Read through our FAQs

Refer to our frequently asked questions to answer your most common concerns.

Read our FAQs

Contact your dealer

For technical support like repairs, contact your original dealer of purchase for help.

Find your dealer

Contact our support team

In the event your dealer can’t help, contact us and we’ll be happy to support you.

Contact us